Businesses often assume they have only two ways to add AI to their CRM software: either by migrating to a new platform with built-in AI tools or by sending their information to a third-party AI API. Both paths come with…
Businesses often assume they have only two ways to add AI to their CRM software: either by migrating to a new platform with built-in AI tools or by sending their information to a third-party AI API. Both paths come with…
One of the less visible aspects of humanitarian work is information management. Every volunteer relationship, donor contribution, and request for support generates a growing amount of data daily. Keeping all of it organized is often essential to coordinating programs and…
EspoCRM version 10.0 is out! It’s a major release, bringing a number of new features and improvements.
Elestio is a managed deployment platform designed to simplify the installation, hosting, and management of open-source tools across cloud providers, VPS platforms, and infrastructure setups. It automates installation, updates, backups, and reduces the technical complexities of infrastructure management. The service…
In customer service, customer satisfaction often correlates with how little effort a customer has to expend to get help or an update. Ideally, both should be available quickly, automatically, and without the customer feeling like they are bothering anyone. But…
Building a custom CRM usually follows one of two distinct paths. The first assumes that you are starting everything from a blank page, either by learning to code and set up databases or launching a massive months-long project with hired…
Buying from a company has become more than just an exchange of money for a product or service. A simple purchase usually involves sharing your location, browsing habits, product preferences, and sometimes even health and financial details. Customer data today…
When a business reaches a certain size, the need for structured tools becomes undeniable. As you start looking for software to help your company run more smoothly, CRM and ERP are often the first two systems you’ll encounter. Because they…