Free CRM for Small and Micro-businesses

No matter the size and type, businesses face the same challenges every day. Retaining existing customers, trying to attract new ones, and managing sales has never been easy. However, a lot of routine business operations can be streamlined and improved with the help of CRM software. By unifying information about your customers into rich profiles, the software boosts business processes across all of your sales, marketing, and customer service aspects of your company. It provides the ability to automate lead generation, monitor the progress of sales deals, and identify the most promising ones. Apart from that, it removes the hassle of switching between various applications to find the necessary data, as everything is stored in one place. In addition, the software streamlines your marketing campaigns by providing the ability to create personalized promotional offers, segment audiences according to certain criteria, and see the statistics that indicates the efficacy of the campaign. With its help, you can also enhance the overall customer support by adding a self-service portal, generating cases from emails you receive, and setting up auto-replies.