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EspoCRM review
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25 rates
5★
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Average user rating

4.9 / 5

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March 18, 2018
1 month ago
CEO
We are s startup but with a lot of experience in this field. After some evaluation of various CRM's we are decided to install ESPO. The main reasons for us to choose Espo were: open source (control your own destiny), no restrictions in free version (no lock-in tricks) and good profit model for add-ons (keep founders involved and alive). While it took some headaches to get all running in Docker containers, we are now happy users. It's fast (pleasant to use), the developer is very responsive (great) and it's not bloated (keep focused). Another few months and we will become a paid user as we hopefully will need add ons for invoice and ordering... Thanks !

February 19, 2018
2 months ago
Espo CRM feedback
In past few days, I have tried to understand EspoCRM and its integration. I am happy to tell you that EspoCRM meets our requirements and we are going forward with migration of our CRM records to EspoCRM. The Espo App with its integration is awesome, however, there are certain things which can make this application better. For example, documentation on setting up integrations from client end. Espo has good documentation on how to configure the services in Espo Settings but has no information about how to configure/setup the twilio/asterisk service in the system. And we don't find this information when we do a google search either which is purely customised for Espo, which makes it tedious to make integrations work. We would really love to see this come up in future. The support I have received in the forum, Yuri and from you was really good and I look forward to work with the EspoCRM and you guys. Hopefully, in next few days I will document all the things I have done in twilio and put it in my blog, so that other users can use it to have SIP configuration without asterisk and having phones redirected to twilio SIP phone numbers itself.

February 13, 2018
2 months ago
Realy perfect CRM for small business
Позволю себе написать на русском, так как из копирайта в коде я понял что разработчики - люди русскоязычные =) Мы долго искали адекватное легкое решение для малого предприятия сферы услуг и в виде Espo наконец-то его нашли. Другие CRM казались определенно перегруженными и сложными для персонала, а в этом продукте сочетается простота использования, исключительная скорость работы и абсолютно весь необходимый для малого бизнеса функционал. Превосходное решение!

December 28, 2017
4 months ago
Perfect CRM
After more than 10 years searching, we found excellent solution for every business.

December 28, 2017
4 months ago
Excelente!
Excelente software, para mi es perfecto, en cuanto sea posible vale la pena hacer la inversión, por ahora la versión gratuita es lo mejor que he visto en el mercado, muchas gracias!!!

December 7, 2017
5 months ago
Geniales CRM-System - bietet für kleines Geld gleiches was die ganz teuren machen!!!
Wir nutzen nun seit einigen Monaten ESPOCRM und sind sehr begeistert. Wir haben uns vorher diverse andere Systeme angeguckt und Angebote eingeholt, aber glücklicher Weise haben wir uns für ESPOCRM entschieden. Das System selbst kostet in der Sache nichts und man kann wirklich fast alles mit wenig Aufwand anpassen und individualisieren. Wir haben nun sogar eine komplette Artikelverwaltung implementiert und lassen nun diverse Abläufe für unseren Versand nun auch voll automatisch darüber laufen. Unsere externe Wawi regelt den Rest. Vom Preis ist Espo absolut unschlagbar, da dieses System uns nun fertig auf uns speziell angepasst weniger gekostet hat als viele andere Systeme schon an Grundgebühr für die Einrichtung oder als Jahresgebühr verlangen. Wir haben bisher zu anderen zuvor angeschauten CRM-Systemen nichts gefunden was ESPOCRM nicht kann. Im Gegenteil, da ESPO sehr einfach auf die eigenen Abläufe angepasst werden kann, jedes Datenfeld kann individuell betitelt und hinzu gefügt werden, jeder Mitarbeiter kann seine eigenen Ansichten oder Filter bekommen, bis hin zu Schreib- und Leserechte und automatische Importe und Exporte, ist alles möglich. Wir haben zusätzlich das Glück, dass wir ein Softwarehaus haben, das EspoCRM in und auswendig kann und damit jede Anpassung unkompliziert umsetzt und damit auch dies wenig Geld kostet! Also von uns (auch von allen Mitarbeitern im Haus) klare 5 Sterne 🙂

November 19, 2017
5 months ago
TI
Very good. Excellent solution. Waiting for new features. 😉

October 30, 2017
6 months ago
Super Fast CRM
Excellent solution for every business. Super fast and without any trouble. The best CRM I've ever seen

October 27, 2017
6 months ago
PSF (ong)
Tout simplement génial !

October 11, 2017
7 months ago
Great Flexible CRM
A Great Open Source Product. I like the build-in flexibility.

October 7, 2017
7 months ago
VP of Business Development
Amazing! More beginner-friendly than Salesforce, also have enough free features for a small-scale sales team!

October 2, 2017
7 months ago
A good piece of software
well designed, lighting fast compared with traditional crm vendors, very functional. Great CRM.

September 29, 2017
7 months ago
Flexible CRM
This product is amazing! I love that it is flexible through the use of the Entity Manager 🙂

September 18, 2017
7 months ago
This aplication is just AMAZING
An open source whit great flexibility and tons of features, i cant say thanks enougth to the ESPO team! great job!

September 6, 2017
8 months ago
Fast & flexible solution
I did know about EspoCRM when I was searching the internet for hosted CRM Systems. I was testing it and i was really excited of the possibilities of the software. You can customize the layout and the entities for your need. The Advanced Pack is a perfect extension for organizing the work. The CRM is a fast and very flexible solution for managing contacts and workflows.

July 29, 2017
9 months ago
Enhancement
The CRM is very good and fast in performance. However if there can be pagination added to view contact and account, that would be good. Currently we don't have option to go to any specific page, rather user has to click "show more", this becomes to navigate if large data.

June 29, 2017
10 months ago
Very easy, fast and powerful software to manage all your information and customers and to collaborate
EspoCRM allows you to store and share with your collaborators all the information that you need about your activities, products and customers. You can easily customize this CRM to adapt it to your work organization and activities. Then, it is very easy to access to your data due to the powerful research tool included. The responsive user interface, accessible through the web browser on the computer and the mobile phone, is very fast and comfortable to use, you will quickly reach the information you need with no useless information also displaying. I can recommend this modern CRM and also the Real Estate extension and the Advanced Pack features.

June 19, 2017
10 months ago
Director
Excellent, upgradeable in few clicks. Fast and beautiful. The best CRM for business.

June 13, 2017
11 months ago
More then a CRM
You can create the most powerful B2B platform ever. You need to be creative, EspoCRM does the rest.

May 17, 2017
11 months ago
The best open-source CRM
After trying SugarCRM, SuiteCRM, and others, I found EspoCRM to be the best. Setup, configuration and customizations are very user friendly. Clean UI. Preferred by clients.

April 1, 2017
1 year ago
A Flexible and Highly Customizable CRM
We spent a lot of time searching for a CRM that didn't have a ton of features that we would never use. EspoCRM is one of the few or if not the only one out there that allows us to truly customize the way we needed our CRM configuration to be. The Extensions are pretty good too. Having workflow capabilities really makes this CRM powerful.

March 31, 2017
1 year ago
Owner
This is the best available product for small business. Thank you very much!

March 13, 2017
1 year ago
Best CRM ever
The best crm i have ever tried. I have tried SugarCRM, SuperOffice and simple tested a few other. EspoCRM is better because: - It is the fasted responding CRM. - It very easy to configure. - 100% responsive - Very powerful, especially the new formula function. - Not to forget the simple yet powerful restful api Thank you for the best CRM EVER

February 27, 2017
1 year ago
Light weight and efficient.
A solid CRM that lets you customise and configure it to your needs. It has an attractive and simple UI and it is not a difficult CRM to manage. I think it is best suited for small and medium sized businesses who want a good tool at their disposal, without investing a lot of time and money.

February 18, 2017
1 year ago
Manager
Easy to use and setup, plenty of settings for every type of business, customizable and very good design.